General Information

This website is operated by RusFirm (OPC) Private Limited, located at:

Address:
2/75/A2, 1st Floor,
Venjamadai, Kanakkampalayam,
Udumalaipettai,
Tiruppur District,
Tamil Nadu – 642128

By accessing or using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

Use of Website

  • You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations

  • You must not use the website to upload, distribute, or transmit any harmful, obscene, fraudulent, or misleading content

  • We reserve the right to suspend or terminate access to users who misuse the website or violate these Terms & Conditions

Product Information

We strive to display product information accurately, including descriptions, images, and pricing. However:

  • Actual product colors may vary slightly due to device display settings

  • Prices and availability are subject to change without prior notice

  • We reserve the right to limit the quantity of any product offered

Orders and Payments

  • All orders placed on the website are subject to availability and acceptance

  • Prices shown are inclusive of applicable taxes, unless stated otherwise

  • Payments are processed through secure and authorized payment gateways

  • We are not responsible for any loss or inconvenience caused by payment failures, technical issues, or unauthorized transactions

Shipping and Delivery

All shipping-related terms, including delivery timelines, charges, and tracking, are governed by our Shipping Policy.
Please review the Shipping Policy before placing an order.

Return and Refund

Returns, exchanges, and refunds are governed by our Refund & Return Policy.
By placing an order, you agree to review and accept the terms of this policy before requesting a return or refund.

Cancellation Policy

  • Orders may be cancelled within 24 hours of placement, provided they have not been shipped

  • Once an order is shipped, cancellations are not permitted

  • Approved refunds for cancelled orders will be processed within 7–10 business days to the original payment method

Intellectual Property Rights

All content on this website, including text, images, logos, designs, and graphics, is the exclusive property of RusFirm (OPC) Private Limited.

You may not copy, reproduce, distribute, modify, or use any website content without prior written permission.

Limitation of Liability

We shall not be held responsible for:

  • Delays or delivery failures caused by external factors such as courier issues, natural events, or government restrictions

  • Any damages or losses resulting from misuse of products purchased from our website

  • Any indirect, incidental, or consequential damages arising from the use of this website

Your use of the website is at your own risk.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Tiruppur, Tamil Nadu.

Contact Us

For any questions regarding these Terms & Conditions or related matters, please contact:

RusFirm (OPC) Private Limited
GSTIN: 33AAPCR4041J1Z9

Address:
2/75/A2, 1st Floor,
Venjamadai, Kanakkampalayam,
Udumalaipettai,
Tiruppur District,
Tamil Nadu – 642128